IT Interviewing Skills Training

Service Description:

One of the key skills in IT projects is interviewing managers, users, or clients during the Project Strategy phase or the Requirements Definitions phase.

This training workshop presents a structured approach and many experience-based tips to help IT analysts and consultants expedite the development of their interviewing skills.

Service Objective:

The objective of this training workshop is to help IT professionals develop their interviewing skills.

Business Benefits:

The benefit of this training are:

Ø       Improved quality of the Requirements Definition statement

Ø       Reduced risk of misunderstanding and rework

Ø       Improved user or client satisfaction

Target Audience:

The target audience of this workshop is the Project Manager and the Project Team.

Format and Duration:

This training is offered as a group workshop. The duration of the workshop is approximately four hours.

Content:

The Interviewing Skills workshop includes:

Ø                   Interviewing approach stages: Planning, Preparation, Interviewing, Debriefing, and Integrating.

Ø                   Interviewing tips for each stage.

Ø                   Interviewing practice exercise.

Ø                   Summary discussion